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Outage Reporting: (423) 272-8821 or (423) 235-6811

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My Account

My Account

We offer a variety of customer service programs to benefit the needs of our customers.

Pay your electric bill in 11 equal payments.  Only residential accounts who have maintained service at the requested location for a minimum of twelve months are eligible to apply.  Member accounts must be current to participate.  Sign up January through March.

BANK DRAFT PAYMENT PLAN

You can have the amount of your electric bill automatically drafted from your checking account.

ONLINE BILL PAY

View your bill or you can pay online with an e-check or credit card payment.

MOBILE APP

By visiting the App Store or Google play, members can download the Holston Electric Mobile App to view their balance and make accounts payments.

BY MAIL

Upon receiving a monthly bill, members can mail payment in the form of a check to our offices.

IN PERSON

Holston Electric Cooperative has three branch locations, Rogersville, Russellville and Church Hill, to serve our members.

NIGHT DROP

Each branch of Holston Electric Cooperative conveniently offers and after-hours drop box for those who are unable to bring their payments during normal business hours.

 

Attention:  Holston Electric Cooperative Members

Effective October 1, 2017, local banks, including Civis, Capital, First Community, and US Bank, will no longer accept Holston Electric Cooperative payments.

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©2021 Holston Electric Cooperative, Inc. Our vision is to deliver a level of electric service that meets or exceeds our customers' expectations.

  • About Us
    • Welcome
    • History
    • Board of Directors
    • Contact Us
  • My Account
    • My Bill
    • Online Bill Pay
    • Service Change
    • Life Support Classification
    • Customer Service
    • Obtaining Service
  • My Home
    • Energy Savings
    • Home Evaluation
    • Safety Tips
    • Tree Trimming
      • Row Mgmt
      • Right Tree in the Right Place
      • Tree Trade Alliance
      • Trees and Energy Conservation
    • Security Lighting
    • Generate Your Own Power
    • Electric Vehicles
  • My Community
    • Project Help
    • Auditorium
    • Short Story Guidelines
    • Co-op Connections
  • Policies
    • Employment
    • Rates
    • Bylaws
    • Mobile App Support
  • Rates