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Outage Reporting: (423) 272-8821 or (423) 235-6811

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Online Bill Pay

Online Bill Pay

Click Here to Pay Online

I want to pay my bill online but I don't have a password set up yet.

To Get Set Up For Online Bill Pay - First, click on Sign Up for Online Bill Pay in the upper right corner of the website. On the next screen, you will see a tab labeled "My Account," and you will need to select "Create User Id." You will be asked to obtain your account number from your power bill. You are asked to enter your account number and the last four digits of your telephone number. Your password will then be emailed to you. You can keep that password or opt to set a new password yourself. Online bill pay can be accomplished using a credit card or an "e-check" can be drafted directly from your bank account.

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©2021 Holston Electric Cooperative, Inc. Our vision is to deliver a level of electric service that meets or exceeds our customers' expectations.

  • About Us
    • Welcome
    • History
    • Board of Directors
    • Contact Us
  • My Account
    • My Bill
    • Online Bill Pay
    • Service Change
    • Life Support Classification
    • Customer Service
    • Obtaining Service
  • My Home
    • Energy Savings
    • Home Evaluation
    • Safety Tips
    • Tree Trimming
      • Row Mgmt
      • Right Tree in the Right Place
      • Tree Trade Alliance
      • Trees and Energy Conservation
    • Security Lighting
    • Generate Your Own Power
    • Electric Vehicles
  • My Community
    • Project Help
    • Auditorium
    • Short Story Guidelines
    • Co-op Connections
  • Policies
    • Employment
    • Rates
    • Bylaws
    • Mobile App Support
  • Rates